Gaming on Arionay should always be fun — never a source of stress or financial harm. We provide the tools, information, and support you need to stay in control of your play at all times.
OUR COMMITMENT
At Arionay, responsible gaming is not just a checkbox — it is a core part of how we operate. Whether you enjoy Dragon Tiger Luck, Captain Fisher, or any other game in our lobby, we want every session to be something you look forward to, not something you regret.
Problem gambling is a real concern in the Philippines, and Arionay takes it seriously. We have built a suite of player protection tools directly into the platform, and our support team is trained to assist players who may be experiencing difficulties. We also work within the framework set by PAGCOR to ensure our responsible gaming practices meet Philippine regulatory standards.
The golden rule at Arionay: only play with money you can afford to lose, and always set a limit before you start. Gaming is entertainment — treat it like a night out, not an investment strategy.
Strict age verification on every account. No exceptions, no workarounds.
Set daily, weekly, or monthly deposit caps directly in your account settings.
Temporarily or permanently exclude yourself from the platform at any time.
Set time alerts so you always know how long you have been playing.
BUILT INTO YOUR ACCOUNT
Control how much you fund your Arionay account over a set period. You can set a daily, weekly, or monthly deposit limit in Philippine Peso (₱) from your account dashboard. Limits take effect immediately when reduced, and a 7-day cooling-off period applies before any increase takes effect.
Set a maximum amount you are willing to lose within a given period. Once your loss limit is reached, you will be unable to place further wagers until the limit period resets. This tool is especially useful for players who want a hard cap on their gaming spend.
Set a maximum session duration. When your session time is up, Arionay will display a reminder and, if you choose, automatically log you out. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and prevent fatigue-driven decisions.
Need a short break? A cool-off period lets you pause your Arionay account for a defined period — from 24 hours up to 6 weeks — without permanently closing it. During a cool-off, you cannot log in, deposit, or place wagers. The period cannot be shortened once activated.
Self-exclusion is a longer-term break option, available for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is suspended and Arionay will take reasonable steps to prevent re-registration. See the dedicated section below for full details.
Reality check notifications pop up at intervals you choose — every 30, 60, or 90 minutes — showing you how long you have been playing and your net session result. It is a simple nudge to pause, reflect, and decide whether to continue or call it a day.
If you feel that gaming has stopped being fun and is starting to affect your finances, relationships, or mental health, self-exclusion is the right step. Arionay's self-exclusion program is designed to make it easy to step away — no questions asked, no pressure to stay.
When you self-exclude on Arionay:
To activate self-exclusion, go to your account settings and select "Responsible Gaming" then "Self-Exclusion," or contact Arionay support directly. The minimum self-exclusion period is 6 months. Permanent self-exclusion is also available and is irreversible.
Arionay also cooperates with PAGCOR's self-exclusion register. Players who have registered with PAGCOR's program are flagged during our verification process and will not be permitted to open or maintain an account on the platform.
HOW TO SELF-EXCLUDE
Visit /login and access your Arionay player account using your registered credentials.
Navigate to Account Settings and select the "Responsible Gaming" section from the menu.
Select your preferred exclusion period — 6 months, 1 year, 3 years, or permanent — and confirm your choice.
You will receive a confirmation to your registered email. Your account is suspended immediately. Contact support if you need assistance at any step.
KNOW THE SIGNS
Problem gambling can affect anyone — from casual players in Manila to regular sabong fans in Cebu or Davao. Recognising the early signs is the first step toward getting help. If any of the following sound familiar, it may be time to use Arionay's responsible gaming tools or seek outside support.
You spend more money on gaming than you originally planned, and find it hard to stop once you have started.
You chase losses — continuing to play in an attempt to win back money you have already lost.
Gaming is affecting your work, studies, or relationships — you are missing commitments or lying to family and friends about how much you play.
You feel anxious, irritable, or restless when you are not able to play, or when you try to cut down.
You are borrowing money — from friends, family, or through loans — specifically to fund your gaming activity.
Gaming has become a way to escape problems, relieve stress, or cope with negative emotions rather than a form of entertainment.
SELF-ASSESSMENT
This is not a clinical diagnostic tool — it is a simple self-check to help you reflect on your gaming habits. If you answer "yes" to two or more of these questions, we strongly encourage you to use Arionay's responsible gaming tools or speak with a professional counsellor.
Responsible gaming starts with honest self-reflection. There is no shame in recognising that a habit has grown beyond what you intended — what matters is taking action early.
Manage My AccountHave you ever spent more time or money gaming than you intended to when you started?
Have you ever tried to cut back on gaming but found it difficult or impossible to do so?
Have you ever hidden your gaming activity or the amount you spend from people close to you?
Have you ever felt the need to gamble with larger amounts of money to get the same level of excitement?
Has gaming ever caused you to neglect your responsibilities at work, school, or at home?
Have you ever borrowed money or sold something to fund your gaming, or to pay off gaming-related debts?
Do you find yourself thinking about gaming frequently — planning your next session or reliving past wins and losses?
PROTECTING MINORS
Under Philippine law and PAGCOR regulations, online gaming is strictly prohibited for persons under the age of 21. Arionay enforces this through mandatory identity verification during registration and ongoing account monitoring.
Every new Arionay account must pass government-issued ID verification before deposits or gameplay are permitted. Accepted IDs include Philippine passport, SSS, UMID, driver's license, and PhilSys national ID.
Any account found to belong to a person under 21 is immediately suspended. All funds are frozen pending review and returned to the verified account holder or guardian as appropriate.
If you share a device with minors, we recommend using parental control software to restrict access to gaming websites. Always log out of your Arionay account when you are done playing.
If you suspect that a minor has accessed or is using an Arionay account, please contact our support team immediately. We take all such reports seriously and act on them without delay.
PLAY SMART WITH ARIONAY
Arionay is built for Filipino players who want great games and a platform that genuinely looks out for them. Register today, set your deposit and session limits from day one, and enjoy the game lobby responsibly. 21+ only.